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AI Assistant

The Surfmeter GUI includes an optional AI assistant that can help you understand your measurement data. It uses a large language model to answer questions about your measurements and explain individual results.

What the AI assistant can do:

  • Answer questions about your measurement data (e.g., "How was video quality last week?", "What was the average MOS for Netflix?").
  • Explain individual measurement results in plain language.
  • Query and aggregate data based on your active filters and time range.

What it can't do:

  • Access any data that is not part of the measurements in your Surfmeter GUI. It cannot (yet) access client logs, network requests, etc.
  • Give you a recipe for a strawberry cake.

Consent and privacy

Before using the AI assistant, you must give your consent. The first time you try to open the chat or use the "AI Explain" feature, a consent dialog will appear. You can review the privacy policy before accepting.

You can change your consent at any time in your account settings.

Best practices

  • Be specific in your questions. Include the measurement type, time range, or client you are interested in.
  • Use the AI assistant to get a quick summary or starting point for your analysis, then verify the results in the charts and tables.
  • The assistant's responses are generated by a large language model and may not always be fully accurate. Always cross-check important findings.

Usage limits

Your organization has a monthly usage limit for the AI assistant. The current usage is shown on the license usage page. When the limit is reached, the assistant will be temporarily unavailable until the next billing period.