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Aborted Measurements

This report lists measurements that ended before completion.

Filters​

Use the time range picker and interval selector to adjust the reporting period. You can further narrow down results using measurement filters such as client, study, or subject.

Grouping​

Select a grouping such as subject, client, or study from the dropdown.

Chart​

A line chart shows the number of aborted measurements over time, broken down by the selected grouping dimension.

Summary tables​

Two summary tables are displayed side by side:

  • By Client – Shows the count of aborted measurements per client.
  • By Subject – Shows the count of aborted measurements per subject.

Study failure notifications​

Surfmeter checks every 30 minutes whether a study aborts on every run. If it does, you get an email, and the study counts as failing. A study counts as failing if, in the previous three hours:

  • it ran at least three times,
  • all of those runs aborted, and
  • the failures affected at least two clients, or happened on one client over at least 30 minutes.

Runs that have not finished yet and disabled clients are not counted.

The study recovers as soon as one later run completes successfully. You then get another email. If the study does not run at all, it does not recover.

The email lists, for each study, how many runs aborted, how many clients were affected, and the most common abort reason. A link opens this report, filtered to the study and the time window.

Note

You receive these emails only if Study execution failures is turned on under Settings > Notifications, and if your organization has study failure detection turned on in Organization Settings. Both are on by default.

To receive these events in other systems, use the study.execution_failed and study.execution_recovered webhook events.