Troubleshooting

Common Issues

1. Script Injection Fails

   • Ensure page is fully loaded
   • Check if JavaScript is enabled
   • Verify API key is valid

2. No Statistics Available

   • Verify video source URL is correct
   • Check if video is actually playing
   • Check if not using the UrlMonitor the website hasn't secretly reloaded and you need to reinject the script
   • Ensure sufficient wait time

3. Timeout Errors

   • Increase timeout values
   • Check network connectivity
   • Verify video playback isn't blocked